A$$HOLES SPEND MONEY TOO!

As sw'ers we deal with many different customers, and like any job some customers can be harder to work with than others. Some can barely hold a conversation and some are simply intimidated. Some act like they rather not talk to you, and some are just actually nervous and shy. Some are rude or obnoxious. Some don't smile, some aren't receptive, and some don't even acknowledge you. 

It happens to the best of us. But do you know what I've discovered? One, their behavior is a reflection of them, and what they are going through, and it doesn’t always have to do WITH YOU!! And two, you can't limit your bag entirely based on their behavior or their lack of better social skills. Now let's be VERY clear. I'm definitely not saying deal or put up with all the jerks, because no. You obviously are too precious and your time is too valuable for that. What I am saying though is that sometimes their behavior is just a shell that needs to be broken. 

One time I was dealing with a drunk customer who was kind of rude at first. He wasn't very open, kind, or the most personable. And though I could tell he had potential to spend he wasn't spending yet and I was over it. Long story short, I ended up getting a little sassy with him, and told him i’m putting him in detention and that it takes place in the dance room, and he better not be f*ckin late. I didn't ask him. I told him. To my surprise he agreed. To an even bigger surprise he had 2k in cash on him and I was able to get half of it out of him. 

The biggest surprise though? Once we started doing dances he wasn't so bad at all. I think he really just wanted to be put in his place. Maybe he had a bad day and that's why he was so drunk and difficult in the first place. I don't know but I am happy I stayed. So, the lesson here today is that you shouldn't always let a difficult customer scare you. Give them some pushback, and show them who is in charge. One of my best paying and long term regulars is kind of an asshole. He has a sweet spot for me though, and a big part of it is because i can be an asshole back, and he likes that I know how to put him in his place.

I know this is easier said than done but 99.9% of them just want to see who can crack their shell. Of course follow your intuition. If something tells you they really are a straight jerk, or they actually make you feel uncomfortable, or disrespected, exit the scene immediately. You do not have to deal with that, but if you meet a man who appears to be a tough case to crack, don't be afraid to crack a little harder and take his money sis 🤑

Inside the money making approaches ebook, you'll find examples of responses you can use on customers that put up these hurdles. Including responses to customers that show complete disinterest in you, customers that say you are not their type. Customers that say that aren't interested at that moment, and customers who ask for a service that u don't offer. Check it out in the ebook section 💖